Problems with Legacy Applications – Challenges and Drawbacks

Introduction
Legacy forms have been a backbone for many enterprises, but they come with severe limitations. As businesses evolve, these outdated systems hinder efficiency, integration, and user experience. Many organizations struggle to scale due to these limitations, making modernization a necessity.
Based on our interactions with Customer across industry verticals, we had few cases pointing towards the same problem with different business challenges.
In many cases, we observed that legacy forms are outdated and have reached end of life for their support.
Customer’s challenges with Legacy forms.
Customer 1: Browser Compatibility Issues
A large Transportation & Logistics Customer based out of Europe had an application that was only supported on one version of a single browser. This caused severe usability restrictions as users had to rely on outdated browser versions to continue using the application. It limited accessibility and introduced security risks, making it imperative for the company to modernize the application for multi-browser and multi-device support.
Customer 2: Scaling Challenges with Legacy Systems
A leading Financial Services customer based out of Europe was struggling to scale their business due to a legacy-based product. While the application had all the necessary business features, its outdated architecture and legacy technology made it difficult to handle an increasing user base. As demand grew, system performance degraded, causing frustration among users and loss of potential business opportunities.
Customer 3: Slow Turnaround Time for Feature Implementation
A third customer based out of INDIA had an internal Product where they faced significant delays when implementing new features. This issue was particularly critical when compliance-related changes needed to be made quickly. Since the existing system was built on legacy forms, every update required extensive manual intervention, leading to inefficiencies and regulatory risks.
Customer 4: Poor UI/UX Impacting Product Decisions
A fourth customer struggled with a poor application interface, leading to dissatisfaction among users. The outdated UI was not engaging, and investing in a complete UI rebranding on top of an aging legacy system was a difficult decision. As a result, the product owner delayed transformation decisions, negatively impacting existing customers. Additionally, the outdated interface made sales pitches to potential new customers challenging, as product demos failed to impress. This resulted in missed business opportunities and stagnation in growth.
Common Business Concern across industry with Legacy forms.
Despite their different business challenges, all these customers shared a common concern:
- They did not want to rewrite the application from scratch, as it would take a long time to develop and deploy.
- They wanted to convert their existing applications to modern technology while retaining all business logic, as the application was still functionally sound.
- They aimed to improve UI/UX for better user experience and greater appeal to new customers while ensuring ease of use for existing users.
The Need for Modernization
Considering these challenges, it became evident that businesses needed a structured, efficient, and cost-effective approach to modernizing their legacy forms. This required a solution that could automate the conversion process while ensuring minimal disruption to existing workflows and preserving critical business functionalities.
QloudX Solution Approach
QloudX identified the need for modernizing legacy forms by developing a structured approach to form conversion using automation. This included:
- Conducting an in-depth analysis of existing legacy forms
- Identifying key areas for improvement
- Exploring automation-based approaches for faster conversion
- Implementing automation driven solution to streamline the transformation process
- Providing a solution for legacy forms conversion which is not limited to 1 technology.
QloudX Value Addition
- Reduction in manual effort
- Cost efficiency
- Faster time-to-market
- Improved user experience
- Greater scalability and flexibility for future enhancements
Conclusion
Legacy forms slow down business processes and limit growth potential. The need for modern technology is critical to maintaining competitiveness. By leveraging automation, businesses can transform their legacy systems efficiently and cost-effectively.
Next Blog: https://www.qloudx.com/case-study-qloudxs-400-legacy-forms-conversion-project/
Question : Are you struggling with Legacy forms conversion? Contact the Author :
Mohit Patel leads the Full Stack & Cloud Native SaaS Development Practice at QloudX. Since joining QloudX in 2020, he has specialized in Supply Chain solutions and Cloud Native technologies, driving customer modernization initiatives.
With over 17 years of experience in software development, Mohit has a strong background in product strategy, roadmap planning, and solution architecture across various industries. He holds an AWS Solution Architect certification, along with multiple credentials in process and project management.
Currently, Mohit is focused on leveraging AI-powered tools to develop innovative products, helping customers achieve their business transformation goals.